Miele Professional

Who we are

Miele has been an independent family-owned company since its establishment in 1899 and is equally committed to its owners, employees, customers, suppliers, the environment and society.

The company focus is on manufacturing household appliances for the kitchen, the laundry room and for floorcare, as well as appliances for use in commercial operations and medical facilities ("Miele Professional"). The strategic vision is to become the most favoured brand of the industry in all relevant markets.

Miele offers products to its customers that set the standards for durability, performance, ease of use, energy efficiency, design and service. This corresponds to the guiding principle "Immer besser" which the founders Carl Miele and Reinhard Zinkann printed on their first machines - and which characterises Miele to this day.

The company focuses exclusively on the Miele brand and its consistent positioning in the premium segment. Miele stands for long-term thinking and planning, continuity of values and goals, good relationships with customers and suppliers, as well as an employee-oriented corporate and leadership culture.

Our values

There are many good reasons for choosing Miele.
Since the company was founded in 1899, Miele has remained true to its 'Immer Besser' brand promise. We concentrate on the manufacture of commercial products for sectors using commercial dishwashers, commercial laundry technology and laboratory, dental and medical technology. Wherever innovative high-end products with an outstanding cleaning performance and high hygiene requirements are needed, Miele Professional wants to be the first choice.

This means that we will do all that we can to be 'forever better' than our competitors and 'forever better' than we already are. For our customers this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime!


Miele Professional Quality
Quality you can rely on Miele Professional appliances are developed by Miele engineers and the carefully selected components are largely produced in our own competence centres in Germany and Europe. For us, German engineering primarily means that we go into the details extremely carefully. And that we make every effort even for the smallest of improvements. This means that we are able to guarantee the highest level of product service life and 100% quality in everything that we do, which cannot be matched by anyone else in the sector


Miele Professional Efficiency
The Miele Professional efficiency advantage pays off in the long term. If you consider the costs over the whole service life of our products, you will see how economically you can run our appliances. Therefore German engineering also means the greatest level of efficiency for our customers: long service life, low consumption of water and energy, combined with quick and reliable work processes and durable, problem-free technology.


Miele Professional Performance
Whatever the demands made of our appliances, the powerful performance and durability of our robust machine constructions cannot fail to impress. All our products undergo a final test run and only once they have passed every test with flying colours are they ready for daily use. They run and run and run, so that our customers can concentrate on their business. Confident of delivering perfect results.

Miele Professional Ergonomics

Miele Professional appliances offer numerous intelligent functions and can be adapted to suit the needs of every individual situation. Many of these processes run automatically, but it is the freedom of choice in the programme parameters that makes operating our appliances so quick and intuitive. Simple user instructions in our clear text displays answer all your questions and ensure consistent user confidence and safety.

Miele Professional Service
Our service begins even before the products are delivered. Thanks to a careful needs analysis, together with process planning and detailed efficiency calculations. Together with our customers we create specific concepts for individual cases. This results in a needs-oriented system solution that guarantees safe processes. Our service staff are always available for our customers during working hours. Thanks to our individually tailored service programme with maintenance contracts we offer a preventive service. Inspections, servicing and maintenance result in safe and reliable work processes, in maintaining the value of the appliance and thus in securing your investment. However, if something should happen, our comprehensive Miele Professional service network can react extremely quickly. In medical technology this means 24 hours a day, 365 days a year in some regions.